Eyelash Extension Pre-Care and Aftercare South West Sydney: Your Complete Lash Guide
Eyelash extension pre-care and aftercare South West Sydney clients should follow can help support a smoother appointment, better lash cleanliness and longer-lasting, beautiful-looking extensions. At Lash & Brow Avenue, lash sets are customised for clients across Narellan, Ed Square, Edmondson Park, Liverpool and South West Sydney, with options including Classic, Wet Look, Hybrid, Volume, Wispy Volume, Mega Volume, LED and Brown Lashes.
Good lash results start before your appointment and continue with your daily care at home. Clean lashes, gentle habits, oil-free products, regular cleansing and infill appointments all help support your lash extensions as your natural lashes move through their normal growth cycle.
You can explore eyelash lifts and extensions, read the salon’s eyelash extensions pre and post care, or book an appointment when you are ready.

Quick Answer
Before eyelash extensions, arrive with clean lashes and no eye makeup. Avoid mascara, eyeliner, eyeshadow, eye creams and oil-based products around the eyes before your appointment.
If you wear contact lenses, bring your case and solution or wear glasses. If you have had a lash lift, wait until the lift has grown out or relaxed and your natural lashes have returned to their normal shape. Lash & Brow Avenue also recommends avoiding caffeinated drinks up to four hours before your appointment.
After your appointment, keep lashes dry for 24 hours unless your lash artist advises otherwise, avoid steam and swimming, do not apply mascara, avoid curling, perming or tinting extensions, cleanse with LBA Lash Shampoo 2 to 3 times per week, use oil-free products and book infills every 2 to 3 weeks.
Results and retention can vary depending on your natural lash cycle, lash style, skin type, lifestyle, sleeping habits, aftercare and products used around the eyes.
Why Eyelash Extension Pre-Care and Aftercare Matter
Eyelash extensions are applied to your natural lashes, so preparation and aftercare make a real difference.
Pre-care helps your lash artist work with a clean lash base. This can support better application and reduce time spent removing makeup or residue at the start of your appointment.
Aftercare helps keep your lash line clean, protects the adhesive bond and supports a fresher, fluffier look between visits.
Because the eye area is delicate, lash care should also be gentle and hygienic. The FDA notes that eyelash extensions and their adhesives are cosmetic products, and that irritation or allergic reactions around the eye area can be especially troublesome because the eyelids are delicate.
💡 Helpful insight: Lash retention is not only about the adhesive. Your cleansing routine, eye products, sleeping habits, natural lash cycle and daily handling can all affect how your extensions wear.
Eyelash Extension Pre-Care Before Your Appointment
Preparing properly before your lash appointment helps your lash artist create a clean, customised set that suits your eye shape, natural lashes and desired look.
Lash & Brow Avenue’s lash pre-care guidance recommends arriving eye makeup-free with clean lashes, bringing contact lens supplies if needed, allowing previous lash lifts to grow out and avoiding caffeinated drinks up to four hours before your appointment.
Arrive With Clean Lashes
Please arrive with clean lashes and no eye makeup.
Avoid wearing:
- Mascara
- Eyeliner
- Eyeshadow
- Lash glue
- Eye creams
- Oil-based skincare around the eyes
- Heavy sunscreen around the lash line
- Makeup remover residue
Mascara, eyeliner, oils and skincare residue can make it harder for your lash artist to isolate and apply extensions. They may also affect how well the lash adhesive bonds.
If you are coming straight from work or another appointment, cleanse your lashes before arriving where possible.
Remove Contact Lenses
If you wear contact lenses, bring your contact lens case and solution or wear glasses to your appointment.
Your eyes will be closed during the treatment, and removing contacts can help you feel more comfortable throughout the appointment.
Allow Previous Lash Lifts to Grow Out
If you have previously had a lash lift, wait until the lift has fully grown out or relaxed before booking eyelash extensions.
Extensions are best applied when your natural lashes have returned to their usual shape. A very lifted, curled or uneven lash base may affect how extensions sit and how your final set looks.
Avoid Caffeine Before Your Appointment
Avoid caffeinated drinks for up to four hours before your appointment where possible.
Caffeine can make it harder to relax and may contribute to eye fluttering for some clients. Eye movement can make the application process more challenging.
Arrive On Time
Please allow enough time for your appointment.
Arriving on time gives your lash artist the best opportunity to cleanse if needed, assess your lashes, discuss your preferred style and create a customised set without feeling rushed.
Eyelash Extension Pre-Care Checklist
Use this checklist before your appointment.
|
Pre-Care Step |
What to Do |
Why It Helps |
|
Clean lashes |
Arrive without mascara, eyeliner or eyeshadow |
Supports cleaner lash application |
|
No oily products |
Avoid oil-based skincare near the lash line |
Helps support adhesive bonding |
|
Contacts |
Bring case and solution or wear glasses |
Helps comfort during treatment |
|
Previous lash lift |
Wait until it has relaxed or grown out |
Helps extensions sit more naturally |
|
Caffeine |
Avoid up to four hours before where possible |
May reduce eye fluttering |
|
Timing |
Arrive on time |
Allows a calm, complete appointment |
Eyelash Extension Aftercare
Aftercare is one of the most important parts of maintaining your lash extensions.
Lash & Brow Avenue’s lash post-care guidance recommends keeping lashes dry for 24 hours, avoiding steam, saunas and swimming, not wearing mascara on extensions, avoiding curling, perming or tinting, cleansing with LBA Lash Shampoo 2 to 3 times per week, avoiding rubbing or pulling, using oil-free products, booking 2 to 3 week infills and sleeping on your back or using a silk pillowcase or eye mask.
Keep Lashes Dry for the First 24 Hours
For best retention, avoid getting your lashes wet during the first 24 hours after your appointment unless your lash artist advises otherwise based on the lash application method used.
Avoid:
- Washing the lash area directly
- Hot showers and steam
- Saunas
- Steam rooms
- Swimming pools
- Excessive heat exposure
This gives the adhesive bond time to settle.
Avoid Excessive Heat and Steam
For the first 24 hours, avoid hot showers, steam, saunas, steam rooms, swimming pools and excessive heat.
Heat and moisture can affect freshly applied lash extensions, especially during the initial setting period.
If you are booking lashes before a holiday, gym session, sauna or swim day, plan your appointment timing carefully.
Do Not Apply Mascara
Mascara is not recommended on eyelash extensions.
Mascara can create build-up, make cleansing more difficult and affect lash retention. Waterproof mascara can be especially difficult to remove from extensions.
If you want a darker or fuller look, ask your lash artist about choosing a fuller lash style instead of adding mascara later.
Avoid Curling, Perming or Tinting Extensions
Do not use lash curlers on eyelash extensions. Do not perm or tint lash extensions.
These treatments may damage the extensions and may also place stress on your natural lashes.
Your lash extensions are already selected with a curl, length and style, so extra curling is not needed.
Cleanse Your Lashes Regularly
Clean lashes are essential for healthy-looking lash extensions and a comfortable lash line.
Lash & Brow Avenue recommends cleansing your lashes with LBA Lash Shampoo 2 to 3 times a week to remove dirt and oil build-up, then patting them dry with tissue before brushing.
Regular cleansing may help:
- Remove oil
- Remove makeup residue
- Reduce dirt build-up
- Keep lashes looking fresh
- Keep extensions looking fluffy
- Support lash retention
- Maintain a cleaner lash line
How to Clean Lash Extensions
Follow your lash artist’s instructions, but a general routine may include:
- Apply a lash-safe cleanser to the lash line.
- Gently cleanse with a soft brush or clean fingertips.
- Rinse carefully with water if advised.
- Gently pat dry with tissue or a lint-free towel.
- Allow lashes to fully dry.
- Brush gently with a clean spoolie.
Avoid rubbing, scrubbing or pulling during cleansing.
💡 Helpful insight: Avoiding water completely after the first 24 hours is not good lash care. Once your artist says it is safe, regular cleansing helps keep lashes fresh and comfortable.
Avoid Rubbing or Pulling Your Lashes
Do not rub, pick or pull your lash extensions.
This can remove extensions early and may stress your natural lashes. It may also irritate the delicate eye area.
If a lash feels twisted or uncomfortable, do not pull it out. Gently brush through your lashes or contact the salon for advice.
Use Oil-Free Eye Products
Oil-based products can interfere with lash adhesive and may lead to premature shedding.
Choose oil-free products around the eye area where possible, including:
- Oil-free cleansers
- Oil-free makeup removers
- Oil-free eye creams
- Lightweight eye-safe skincare
- Lash-safe makeup products if needed
If you are unsure whether a product is suitable, bring it to your next appointment or ask your lash artist.
The ACCC explains that cosmetic ingredient labelling helps consumers identify ingredients, especially for people with sensitive skin or allergies. It also advises stopping use and seeking medical advice if irritation or an allergic reaction occurs.

Schedule Regular Infill Appointments
To maintain a full and balanced lash appearance, Lash & Brow Avenue recommends infills every 2 to 3 weeks.
Infills replace extensions that have naturally shed with your lash cycle. They also help keep your lash set looking even and fresh.
Infill timing can vary depending on:
- Natural lash growth cycle
- Lash style
- Skin type
- Lifestyle
- Sleeping habits
- Product use
- Cleansing routine
- Desired fullness
If you prefer a consistently full look, pre-booking your infills can make maintenance easier.
Protect Your Lashes While Sleeping
Sleeping habits can affect lash extensions.
For best results:
- Sleep on your back where possible
- Avoid pressing lashes into the pillow
- Use a silk pillowcase
- Consider a lash-friendly silk sleep mask
- Brush lashes gently in the morning
Sleeping face-down can place pressure on extensions and may affect how evenly they wear.
💡 Helpful insight: If one eye always loses lashes faster, your sleeping side may be part of the reason. A silk pillowcase or lash-friendly eye mask may help reduce friction.
How Long Do Eyelash Extensions Last?
Eyelash extension longevity varies from client to client. Extensions shed gradually as your natural lashes move through their normal growth cycle.
How long your lashes look full can depend on:
- Natural lash growth cycle
- Lash style chosen
- Skin type
- Oil production
- Makeup habits
- Cleansing routine
- Sleeping habits
- Exercise and sweating
- Exposure to heat, steam or swimming
- Infill schedule
With proper care and regular infills, many clients maintain lash extensions continuously throughout the year. This still requires consistent aftercare and maintenance appointments.
Do Some Lash Styles Need More Care?
All lash extensions need aftercare, but fuller styles may require extra attention to cleansing and brushing.
|
Lash Style |
Aftercare Focus |
|
Classic Lashes |
Keep clean, avoid mascara and protect natural lash health |
|
Hybrid Lashes |
Clean between mixed lash textures and brush gently |
|
Volume Lashes |
Cleanse thoroughly to keep fans fluffy |
|
Wispy Volume Lashes |
Brush carefully to maintain textured styling |
|
Mega Volume Lashes |
Prioritise cleansing and regular infills |
|
LED Lash Extensions |
Follow your artist’s specific LED aftercare guidance |
|
Brown Lashes |
Keep clean and avoid makeup build-up to maintain softness |
Lash & Brow Avenue offers lash styles including Classic, Wet Look, Hybrid, Volume, Wispy Volume, Mega Volume, LED and Brown Lashes, with each appointment tailored to the client’s eye shape, natural lashes and preferred finish.
Common Lash Aftercare Mistakes to Avoid
Many lash issues come from small daily habits. Avoiding these mistakes can help your lashes stay cleaner, fluffier and more comfortable between appointments.
|
Common Mistake |
Why to Avoid It |
|
Wearing mascara |
Can create build-up and make cleansing difficult |
|
Not cleansing lashes |
Oil and dirt build-up may affect retention and comfort |
|
Using oil-based products |
Oils may weaken the adhesive bond |
|
Rubbing eyes |
Can loosen extensions and irritate natural lashes |
|
Pulling loose extensions |
May damage natural lashes |
|
Sleeping face-down |
Can create pressure and friction |
|
Skipping infills |
Lash set may look uneven as natural lashes shed |
|
Using lash curlers |
Can bend, break or damage extensions |
Eye Safety, Sensitivity and When to Pause Lash Extensions
The eye area is delicate, so it is important to pay attention to irritation, allergies and infection symptoms.
The FDA advises avoiding eye cosmetics if you have an eye infection or inflamed skin around the eye area, and to wait until the area has healed. It also recommends stopping use if an eye cosmetic causes irritation and seeing a doctor if irritation persists.
You may need to delay lash extensions if you have:
- Active eye infection
- Swollen eyelids
- Inflamed skin around the eyes
- Eye pain
- Unusual discharge
- Severe itching
- Recent eye surgery
- Known adhesive allergy
- Recent reaction to lash products
- Broken or irritated skin around the eyes
This information is general and does not replace advice from a qualified health professional. If you have eye pain, swelling, discharge, vision changes or a severe reaction, seek medical advice promptly.
Tips for Maximum Lash Retention
No salon can guarantee lash retention because every client’s natural lashes, lifestyle and aftercare are different. However, these habits can help support better lash wear.
To support lash retention:
- Arrive with clean lashes
- Avoid makeup and oily residue before your appointment
- Follow your artist’s first 24 hour care instructions
- Avoid steam, saunas and swimming early on
- Do not wear mascara on extensions
- Cleanse regularly with lash shampoo
- Use oil-free eye products
- Avoid rubbing or picking
- Brush lashes gently
- Sleep on your back where possible
- Book infills every 2 to 3 weeks
Consistency matters. A beautiful lash set is created in salon, then maintained through your daily habits.
Eyelash Extension Pre-Care and Aftercare South West Sydney Clients Can Follow
If you are booking lashes in Narellan, Ed Square, Edmondson Park, Liverpool or nearby South West Sydney suburbs, this care guide can help you arrive prepared and maintain your lashes afterwards.
Lash & Brow Avenue’s locations page lists salons at Ed Square in Edmondson Park, Narellan and Liverpool.
You can view Lash & Brow Avenue locations, explore eyelash lifts and extensions, or contact Lash & Brow Avenue if you need help choosing a lash style.
Key Takeaways
Eyelash extension pre-care starts with clean lashes, no eye makeup, contact lens preparation, avoiding caffeine where possible and allowing previous lash lifts to grow out.
Aftercare includes keeping lashes dry for the first 24 hours, avoiding steam, swimming and heat, skipping mascara, avoiding lash curlers, cleansing regularly and using oil-free products.
LBA Lash Shampoo is recommended 2 to 3 times per week to help clean away dirt and oil build-up.
Infills are usually recommended every 2 to 3 weeks to maintain fullness as natural lashes shed.
Retention varies between clients. Your natural lash cycle, lifestyle, skin type, sleeping habits, products and aftercare all influence how your extensions wear.
Frequently Asked Questions
How should I prepare for eyelash extensions?
Arrive with clean lashes and no eye makeup. Avoid mascara, eyeliner, eyeshadow, eye creams and oil-based products around the eyes before your appointment.
Should I remove contact lenses for eyelash extensions?
Yes. Bring your contact lens case and solution or wear glasses to your appointment so you can remove your lenses before treatment.
Can I get eyelash extensions after a lash lift?
Wait until your lash lift has grown out or relaxed and your natural lashes have returned to their normal shape before booking eyelash extensions.
Should I avoid caffeine before lash extensions?
Yes, where possible. Lash & Brow Avenue recommends avoiding caffeinated drinks up to four hours before your appointment because caffeine may make it harder to relax and may contribute to eye fluttering.
How long should I keep lash extensions dry?
Keep your lashes dry for the first 24 hours unless your lash artist advises otherwise based on your lash application method.
Can I wear mascara with eyelash extensions?
Mascara is not recommended on eyelash extensions. It can create build-up, make cleansing harder and affect retention.
How often should I clean my eyelash extensions?
Lash & Brow Avenue recommends cleansing with LBA Lash Shampoo 2 to 3 times per week, or as advised by your lash artist.
How often should I book lash infills?
Most clients are recommended to book infills every 2 to 3 weeks to maintain a full and balanced lash appearance.
Book Your Eyelash Extension Appointment With Lash & Brow Avenue
Ready for customised lashes that suit your eye shape, lifestyle and beauty goals? Lash & Brow Avenue offers Classic, Wet Look, Hybrid, Volume, Wispy Volume, Mega Volume, LED and Brown Lash options for clients across Narellan, Ed Square, Edmondson Park, Liverpool and South West Sydney.
Explore eyelash lifts and extensions, review the eyelash extensions pre and post care, check your nearest Lash & Brow Avenue location, or book an appointment when you are ready.



